The Metropolitan Policies
Because the Metropolitan prides itself on providing you with a personalized and positive experience, our policies were created with you in mind. If you have any questions regarding these policies, please let us know.
Parking
We offer ample, free and easy-access parking.
Check-in
Please arrive 10 minutes prior to your scheduled appointment to review procedures and fill out any necessary paperwork. If you are late, your appointment may be shortened or canceled. Please call if you are running late.
Cancellations
Cancellations must be made 48 hours in advance of your scheduled appointment. No shows or cancellations with less than 48 hours advance notice will result in a full service charge to your account.
Pre-book
We recommend that you schedule your next appointment prior to leaving so that you reserve the date and time you desire.
Payment
We accept cash, Visa, Master Card, Discover and American Express. We do not accept checks.
Special needs and conditions
Please inform us if you have any specific medical conditions, especially if you are pregnant, have high blood pressure, or have any cardiac problems. Treatments are not given if you are under the influence of alcohol or drugs.
Personal belongings
Please consider leaving your valuables at home. We are not responsible for lost or stolen items.
Children
Children 12 years of age and under must be receiving services in order to be present.
Pricing
Pricing may change without notice. Fees do not include gratuity.
Referral program
The best compliment you can give is to refer a guest and you can earn Metropolitan gift cards at the same time! Please speak with a Customer Care Representative at the front desk for more information.
Consultations
Complimentary consultations are offered for all services provided at the Metropolitan.
Gift cards and corporate packages
Gift cards are available for purchase in any denomination. Corporate packages are also available. Please speak with a Customer Care Representative at the front desk for more information.
Stop in for a tour of our Edina Anti-aging, Beauty and Wellness Center today or call to schedule an appointment, 952-288-2230.
